Tech support that incentivizes preventing problems
Traditionally, businesses wait for a computer to break and their business to grind to a halt before calling their computer guy to fix the problem hours or even days later. The cost of lost productivity from this approach is enormous, inevitably leading to poor customer loyalty and profits.
Approximately 60% of IT issues can be prevented with routine maintenance and monitoring. Today, some companies still pay for “Break-Fix” IT Support.
Managed IT Services is like adding a full-time team of computer and network support professionals to your company. Our experts provide both remote monitoring and onsite support 24x7 for a flat monthly fee.
This means you get unlimited access to top-tier support from a provider that only profits from your business when everything is working at peak performance.