Frequently Asked Questions

We do offer 24 hour support year round. Las Vegas is a city that does not sleep and neither does our support team. We are here to support your business when it needs it, we run on your schedule.

An insecure wireless connection can lead to a number of problems. These problems can range from unauthorized use of your internet connection to someone stealing your data and accessing your computers. Jasco Technology understands the need and knows how to secure your wireless internet.

A slow internet connection can be caused by many different things. This can be due to slow service by your internet provider, viruses, mis-configured network or over use. Our support technicians can pinpoint the problem and correct it.

When your computer slows suddenly it is usually due to a Virus or Malware. We are trained to remove all Viruses and Malware to get your computer running like the day you bought it. Visit our Virus and Malware page to learn more.

All of our services are competitively priced. Every customers computer support needs are different, so please contact us to receive a free no obligation quote.

Users should not simply press the power button or restart the computer while Windows is still running unless there is an issue with the computer. Microsoft has included the shut down feature because it enables a computer to go through all the all the necessary steps that are required before turning off the computer. In fact many versions of Microsoft Windows will check the computer for any problems if the computer is not shut down properly.

Double click the recycle bin icon on your desktop, here you will see all of the files within your bin. Select the files you wish to recover, right click and choose restore.